Our legal & data documents, in plain sight.
Everything that governs how we handle your data and your account, in one place — each with a one-line summary so you know what it covers before you open it.
Privacy, Terms, DPA, Acceptable Use, and Sub-processors — all here, plainly summarized.
Every document, with a plain summary.
Each links to the full policy. We keep the last-updated date visible so you can tell what changed and when.
- Privacy PolicyUpdated [date]What we collect, why, how long we keep it, and your rights (access, export, delete).
- Terms of ServiceUpdated [date]The rules for using ULTRAMEMORY — your account, acceptable use, liability, and termination.
- Data Processing Addendum (DPA)Updated [date]How we process customer data as your processor — GDPR terms, SCCs, and sub-processor commitments.
- Acceptable Use Policy (AUP)Updated [date]What you may and may not do with the service — no abuse, no illegal content, no attacking the platform.
- Sub-processorsUpdated [date]The third parties that help us run the service, what each does, and where they operate.
Where your data lives.
The buyer and security questions, answered up front. The Sub-processors page is the authoritative provider list.
Your data is stored in Neon (managed Postgres) and served through Cloudflare. You can choose EU or US data residency. We never log your model API keys.
- EU/US residency
- Neon (Postgres)
- Cloudflare
- GDPR
More detail in Security & trust and Safe & private by design.
Questions or requests?
Where to send data, procurement, and security questions — we'll route them to the right place.
- 01 Data requests (export / delete)[privacy@… placeholder]
- 02 DPA signing / procurement[legal@… placeholder] or Enterprise
- 03 Security disclosuresSecurity & trust →